Q: What's Toopie's?
A: An online store that has select exclusive products not available at your corner store. They are either sold exclusively to us or they are imported from out of the country.
Q: So if I order a product from Scotland, is it made there?
A: Yes, the item is MADE in Scotland. It ships from Scotland and handmade there too.
Q: Why is the shipping so high?
A: If you are ordering an item from overseas, then it will cost higher to ship. If it ships from overseas, it's an exclusive item that cannot be found within the USA. And think about it, it's cheaper than flying over there yourself.
Q: How long does it take to arrive? What about customs and duties?
A: Your order will be processed right away. The item will ship within 2-3 business days. Arrival from Europe - from 5-10 business days. Customs and duties are included. However, please remember they can keep your item for as long as they like. We do not control this.